Innovation Service Design

Service Innovation Design through the lens of Project MAX

Recently I was asked to speak at the NYC xCHANGE 2017 Design conference, an invitation-only event attended by creative leaders and design executives. I was one of three presenters invited to share my views on how Innovation is being carried out within the organization.

In my current role as a Director of Innovation Design at […]

Creating a culture of innovation

Creating a culture of innovation in the enterprise is not an easy task. Many companies have tried but either a lack of resources or pressure to continue developing existing products get in the way and these attempts die before they take hold.

Management believes that concurrent development on improvements to existing product and a […]