Innovation Service Design

Project MAX

Project MAX

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How Infor Hook & Loop created Project MAX a consumer grade experience to deliver support to field sales reps and inadvertently created a key element of Infor's mobile strategy.
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XM Expense Management

XM Expense Management

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Identifying the opportunity
When active in the field, expense management is not always top of mind. The overarching behavior is to quickly take a picture of a receipt and move on, or pocket a receipt and deal with it later. The process is then completed while working from home on Friday or nights and weekend […]